What is FREE FULL SERVICE DELIVERY?
Free Full Service Delivery is a formatted program that best suits all of our customers needs by offering them time slots for both delivery and pickup of the inflatables. Free Full Service Delivery includes delivery, setup and teardown. **FREE FULL SERVICE DELIVERY is available only for deliveries to a Ft. Wayne address. Additional fees may apply to areas outside of the Ft. Wayne area. Please contact us @ 260.312.0909 for more information.
Will my inflatable reservation be guaranteed?
A $50 Non-Refundable (see Bad Weather Cancellation Policy) deposit is due per inflatable rental within three (3) days after scheduling. This insures that your inflatable is blocked off for your event's time and date. We cannot hold an inflatable that has not been confirmed by a deposit as several customers are turned away daily due to inflatables being reserved for particular times and dates.
How does the Set-up work?
You will receive a confirmation call the day before your rental to confirm delivery and pickup times. Once our team arrives at the rental destination one of our team members will greet you and ask where you would like your bounce house(s) set up. An assessment will be made and a quick plan of action will be relayed to the customer for confirmation of the location of setup, the power source to plug into and access to any necessary gates, etc.
Upon completion of setting up your bounce house(s) you will be asked to review and read over the contract, sign and pay the balance with either cash, or check. Once you sign and pay the remaining balance one of our team members will review pickup options for later that day/evening.
Weather Rescheduling Policy:
Prior to your event, we will contact you to discuss a safe decision that will be made together regarding the weather conditions. Heavy rain can be a hazard due to slippage and electrical shock near the blower; high winds can be potentially hazardous due to the inflatable blowing over. Unpredictable rain is a part of Indiana and the mid-west life-style. Heavy rain is defined as hard rain, falling steadily on and off - enough to make puddles on the ground, tarp, and in the inflatable. High winds are any time the top and sides of the unit are bending due to the wind. All these factors will be considered when assessing the inflatable setup. However, prior to setting up if it rains or if it is too windy the day of your event, we will contact you the morning of to offer rescheduling options. We believe our customers should not be penalized due to unfavorable weather.